REFUND or/and RETURN POLICY
If you are not happy with your Mithans Guitars electric guitar due to your particular taste, playing style and similar, please feel free to contact us. We offer you a refund within 48 hours after you have received your guitar, excluding shipping charges and a 15% restocking fee.
MITHANS GUITARS warrants solely to the original purchaser of MITHANS GUITARS electric guitar that the instrument purchased shall be free from defects in materials and craftsmanship under normal use for as long as the instrument is owned by the original purchaser (Lifetime Guaranty), and until the ownership of the instrument is transferred to another owner / user. Material and workmanship lifetime warranty is therefore limited strictly to the original retailer purchaser of the instrument .
This Limited Warranty does not apply to:
- Damage caused by modification, misuse, neglect, abuse, accidents, acts of nature, or improper maintenance
- Wear and tear or breakage of strings, frets, nuts, controls, switches, jacks, plated surfaces, tuning devices, pickguards or finish, or to any instrument case, case hardware, or finish
- Defects or damage to an instrument such as cracks, splitting, or warping of wood or damage to the instrument’s finish caused by accident or exposure to extreme changes in temperature or humidity, exposure to sunlight, moisture, body salts or acids, guitar straps, guitar stands or hangers which cause harm to the instrument
- Electrical components not manufactured by MITHANS GUITARS
- Setups, adjustments, or any routine maintenance.
LIMITATIONS OF OBLIGATIONS
In the event of malfunction of your Mithans Guitars electric guitar, you should notify Mithans Guitars Service Center. The Dealer or Owner must ship the instrument, freight and insurance pre-paid, to the Mithans Guitars Service Center together with:
- Evidence confirming the original purchase by purchaser (copy of the invoice)
- description of the nature of defect
- the name, address and phone number of the original purchaser to whom the instrument is to be returned.